Privacy Policy
At The Physio Workshop, your privacy is important to us. We are committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and protect your personal information.
1. What Information We Collect
We may collect personal and health information including:
• Your name, date of birth, address, phone number, and email
• Medical history and relevant health information
• Medicare or private health fund details
• Referral information from other health professionals
2. Why We Collect Your Information
We collect this information to:
• Provide high-quality physiotherapy and exercise physiology services
• Communicate with you regarding your care
• Coordinate with other healthcare providers (with your consent)
• Manage administrative and billing processes
• Meet legal and regulatory obligations
3. How We Store and Protect Your Information
Your records are stored securely in electronic or paper format. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
4. Disclosure of Personal Information
We will not share your information without your consent, except where required or authorised by law. With your permission, we may share information with your GP, specialist, insurer, or other health professionals involved in your care.
5. Accessing and Correcting Your Information
You have the right to request access to your personal information and to request corrections if it is inaccurate or outdated. Please contact us in writing if you would like to do so.
6. Privacy Concerns or Complaints
If you have any concerns about your privacy or wish to lodge a complaint, please contact our clinic. We will address your concern in accordance with our obligations under Australian privacy law.
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Contact Details
Patrick Green
The Physio Workshop
22/322 Annangrove Rd, Rouse Hill NSW 2155